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Introduction
These terms and conditions govern purchases made through petrossianfr from our online store. By placing an order you agree to these terms. If you have questions about these terms, please contact us at [email protected] before completing your purchase. Our business is located at 150 Springfield Lake Rd., Middle Sackville, NS, B4E 3B1, Canada.
Ordering and Order Acceptance
All orders are subject to acceptance and availability. We generally process orders within 1–3 business days. Processing means we pick, pack and prepare your order for shipment; an order confirmation email acknowledges receipt of your order but does not constitute acceptance. We may need to decline or cancel an order for inventory, pricing or other operational reasons; if that occurs we will notify you and arrange a refund where applicable.
Pricing and Payment
Product prices shown on the site are in CAD. Prices and availability can change without notice. We do not list every payment method on this page. Any payment matters or disputes should be raised with our support team at [email protected].
Shipping, Delivery and Risk of Loss
We ship from Canada and provide free standard shipping across Canada. After your order has been processed (1–3 business days), expected transit time within Canada is 3–7 business days. Title and risk of loss for products pass to you according to the carrier’s terms once the shipment leaves our facility, consistent with applicable law. If you believe your shipment was lost or damaged in transit, contact us promptly at [email protected].
Returns, Refunds and Replacements
Our Refund & Returns Policy explains eligibility, return steps and timelines. In brief: returns by mail are accepted within 30 days of delivery if items are returned in an acceptable condition; the store covers return postage where applicable, check with support for authorisation and instructions. Refunds are issued after inspection and are typically processed within 7 business days. There is no restocking fee. Original shipping charges may be refundable in line with our returns policy and applicable exceptions.
Limitation of Liability
To the fullest extent permitted by law, petrossianfr is not liable for indirect, incidental or consequential losses arising from purchase or use of products. Our total liability for any claim related to a purchase will not exceed the purchase price of the item in question, except as required by law.
Governing Law
These terms are governed by the laws of Canada and the province of Nova Scotia, without giving effect to conflict-of-law principles. Any dispute arising from these terms or a purchase should first be raised with us at [email protected] so we can attempt to resolve it directly.
Independent retailer
petrossianfr is an independent online retailer. Brand and product names identify merchandise and do not mean this store is the manufacturer or the official brand website. Contract contact: [email protected], 150 Springfield Lake Rd., Middle Sackville, NS, B4E 3B1, Canada.
