Reach Our Support Team
If you need assistance with orders, returns or product information, please email us at [email protected] or call +1 9028301818. For returns, include your order number and photos where relevant so we can respond with authorisation and instructions.
Store Location and Hours
Our business is based at: 150 Springfield Lake Rd., Middle Sackville, NS, B4E 3B1, Canada. For general enquiries and returns, email [email protected]. We aim to respond within our order processing window of 1–3 business days; if your matter is urgent, please include that in your message and we will prioritise accordingly where possible.
Information to include
To help us understand your request, identify the item or order reference concerned and describe your question clearly. Never send a password or complete payment details by email or telephone. Store contact details are [email protected], +1 9028301818 and 150 Springfield Lake Rd., Middle Sackville, NS, B4E 3B1, Canada.
Verified store contact details
- Store: petrossianfr
- Email: [email protected]
- Phone: +1 9028301818
- Address: 150 Springfield Lake Rd., Middle Sackville, NS, B4E 3B1, Canada
Merchant Information
- Legal business name: Thread Tide
- Business address: 150 Springfield Lake Rd., Middle Sackville, NS, B4E 3B1, Canada
- Customer service hours: AM 8：00-PM 6:00